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TERMS &
CONDITIONS

Welcome to Tia Enterprises, LLC. By purchasing or using The Insulin Chiller, you agree to the following terms and conditions. Please read them carefully before placing your order or using our products.

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1. General Terms

1.1 These Terms and Conditions govern the sale, use, and access to The Insulin Chiller, its accessories, and any associated services provided by Tia Enterprises, LLC.


1.2 By purchasing or using The Insulin Chiller, you agree to comply with these terms. If you do not agree, do not purchase or use our products.

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2. Product Use

2.1 The Insulin Chiller is designed to keep insulin cool and protected. It is not a substitute for proper medical advice or storage guidelines provided by your healthcare professional or insulin manufacturer.


2.2 Tia Enterprises, LLC is not responsible for any misuse of the product or failure to follow the provided instructions.

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3. Payment and Pricing

3.1 All prices are listed in USD and are subject to change without notice.

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3.2 Payments must be completed in full before orders are processed and shipped. We accept major credit cards and other payment methods as indicated during checkout.

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3.3 Any applicable taxes, duties, or shipping fees will be calculated and displayed at checkout.

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4. Returns and Refunds

4.1 Our return and refund policy apply to all purchases. Returns must be initiated within 30 days of purchase and meet the criteria outlined in our Return Policy.


4.2 Refunds will be issued to the original payment method after the returned product is received and inspected.

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4.3 Return Shipping Costs
All return shipping costs are the responsibility of the customer. We do not provide prepaid return labels, and original shipping charges are non-refundable.

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5. Shipping and Delivery

5.1 Shipping times and costs vary depending on the delivery location and shipping method selected.


5.2 Tia Enterprises, LLC is not responsible for delays caused by the shipping carrier or customs for international orders.


5.3 Risk of loss or damage to the product passes to the customer upon delivery.

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6. Warranty

6.1 The Insulin Chiller comes with a limited warranty against manufacturing defects for 1 year from the date of purchase.

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6.2 This warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorized modifications.
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​7. Limitation of Liability

7.1 Tia Enterprises, LLC is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use The Insulin Chiller.

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7.2 Our maximum liability shall not exceed the purchase price of the product.
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8. Intellectual Property

8.1 The Insulin Chiller, its design, and related materials are protected by patents and other intellectual property rights owned by Tia Enterprises, LLC.

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8.2 You may not reproduce, modify, distribute, or create derivative works without prior written consent.
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9. Governing Law

9.1 These Terms and Conditions are governed by the laws of the state in which Tia Enterprises, LLC operates, without regard to its conflict of law principles.

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9.2 Any disputes arising from these terms will be resolved in the courts of that state.
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10. Changes to Terms and Conditions

10.1 Tia Enterprises, LLC reserves the right to modify these Terms and Conditions at any time.

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10.2 Any changes will be posted on our website, and continued use of our products or services constitutes acceptance of the updated terms.

 

11. Contact Information

If you have questions about these Terms and Conditions, please contact us:

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